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Privacy Policy

Last updated: 6 July 2026

This Privacy Policy explains how collects, uses, stores, protects and discloses personal information when you visit or use our website.

Website:
Website URL: https://devbuild-jul-26.strategicmp.com.au/

For the purposes of this Privacy Policy, “we”, “us” and “our” refer to , operated by .

Where applicable:

Business name:
Legal entity:
Email:
Phone:
Address:

By using this website, submitting a form, contacting us, or otherwise providing personal information to us, you agree to the handling of your information as described in this Privacy Policy.

1. Who we are

This website is operated by trading as .

Our website is:

You can contact us using the details listed in the “Contact us” section below.

2. What personal information we collect

We may collect personal information that you voluntarily provide to us, including:

• your name
• email address
• phone number
• business name
• job title or role
• enquiry details
• information submitted through contact forms, enquiry forms, quote forms, booking forms, newsletter forms or other website forms
• information you provide when communicating with us by email, phone, social media or other channels
• any other information you choose to provide

We may also collect technical and usage information when you use our website, including:

• IP address
• browser type and version
• device type
• operating system
• pages visited
• referral source
• approximate location based on technical data
• date and time of visit
• interactions with website content, forms, buttons or links
• cookies and similar tracking technologies

The OAIC includes things like names, addresses, phone numbers, IP addresses and location information as examples of information that may be personal information where an individual is identified or reasonably identifiable. (OAIC)

3. How we collect personal information

We may collect personal information when you:

• visit our website
• submit a form
• request a quote, consultation, booking, download or callback
• subscribe to updates or newsletters
• contact us directly
• interact with our website, advertisements, social media pages or online content
• use embedded tools, maps, videos, chat widgets or third-party features on our website

Some information is collected directly from you. Other information may be collected automatically through cookies, analytics tools, tracking pixels, server logs or similar technologies.

4. Why we collect personal information

We collect and use personal information for purposes including:

• responding to enquiries
• providing services, quotes, proposals or information
• processing bookings, requests or transactions
• communicating with you
• improving our website, services, marketing and user experience
• measuring website traffic and performance
• sending updates, newsletters or marketing communications where permitted
• managing customer relationships
• preventing spam, fraud, misuse or security threats
• complying with legal, regulatory, tax or business obligations
• enforcing our website terms, agreements or rights

We do not collect more personal information than is reasonably necessary for our business activities.

5. Contact forms and enquiries

When you submit a form on our website, the information you provide may be sent to us by email, stored in our website database, sent to a customer relationship management system, or processed by third-party services used to manage enquiries.

Form submissions may include your name, contact details, enquiry details, IP address, page URL, timestamp and other technical information used for security, spam prevention and record-keeping.

6. Email communications and marketing

If you contact us or subscribe to updates, we may send you emails related to your enquiry, service request, account, booking, project or other interaction with us.

We may also send marketing emails where you have consented, where you have an existing relationship with us, or where permitted by law.

You can unsubscribe from marketing emails by using the unsubscribe link in the email or by contacting us directly at:

Australian Privacy Principle 7 deals with direct marketing and includes opt-out expectations for organisations using personal information for direct marketing. (OAIC)

7. Cookies and tracking technologies

Our website may use cookies and similar technologies to:

• remember user preferences
• improve website functionality
• analyse traffic and performance
• measure marketing effectiveness
• support security and spam prevention
• personalise content or advertising where applicable

Cookies are small files stored on your device. You can disable cookies through your browser settings, but some website features may not work properly if cookies are disabled.

8. Analytics

We may use analytics tools such as Google Analytics, Google Search Console, Microsoft Clarity, Meta Pixel, Google Ads tracking or similar tools.

These tools may collect information about how visitors use our website, including pages visited, time on site, device information, browser information, referral sources and interactions.

This information helps us understand website performance and improve our services, content and marketing.

9. Advertising and remarketing

We may use advertising platforms such as Google Ads, Meta/Facebook Ads, LinkedIn Ads or other platforms to promote our services.

These platforms may use cookies, pixels or similar technologies to measure conversions, build audiences, deliver relevant advertising and understand how users interact with our website.

You can manage advertising preferences through the relevant platform settings or your browser privacy settings.

10. Embedded content and third-party services

Our website may include embedded or connected third-party content, such as:

• YouTube or Vimeo videos
• Google Maps
• social media feeds or buttons
• booking tools
• forms
• payment processors
• live chat widgets
• CRM systems
• email marketing platforms
• analytics and advertising tools

Embedded content from third-party websites may behave as if you visited those websites directly. These third parties may collect data, use cookies, track interactions, or combine your interaction with other information they hold.

We are not responsible for the privacy practices of third-party websites or services.

11. Payments and ecommerce

If this website accepts payments, purchases, donations, deposits or bookings, payment information may be processed by secure third-party payment providers.

We do not usually store full credit card details on our website. Payment providers may collect and process payment information in accordance with their own privacy policies and security standards.

This section may not apply if this website does not accept payments.

12. How we store and protect personal information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Security measures may include:

• SSL/HTTPS encryption
• secure website hosting
• access controls
• password protection
• two-factor authentication where appropriate
• website security monitoring
• spam prevention tools
• backups
• plugin and software updates
• limiting access to personal information to authorised users only

No method of transmission or storage is completely secure. We cannot guarantee absolute security, but we take reasonable steps to protect the information we handle.

13. Who we may share personal information with

We may share personal information with trusted third parties where reasonably necessary for our business operations, including:

• website hosting providers
• email and communication providers
• CRM and marketing platforms
• form and booking systems
• analytics providers
• advertising platforms
• payment processors
• professional advisers
• contractors, employees or service providers
• legal, regulatory or government authorities where required

We do not sell personal information.

14. Overseas disclosure

Some third-party services we use may store or process information outside Australia, including in countries such as the United States, the United Kingdom, the European Union or other locations.

Where information is handled by overseas providers, it may be subject to the laws of those countries.

15. How long we keep personal information

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• responding to enquiries
• providing services
• maintaining business records
• meeting legal, tax, accounting or reporting obligations
• resolving disputes
• preventing fraud or misuse
• improving our website and services

When information is no longer required, we will take reasonable steps to delete, de-identify or securely archive it.

16. Accessing or correcting your information

You may request access to personal information we hold about you.

You may also ask us to correct information if you believe it is inaccurate, outdated, incomplete or misleading.

We may need to verify your identity before responding to access or correction requests.

Australian Privacy Principle 12 deals with access to personal information, and the Australian Privacy Principles also cover correction, integrity and accountability around personal information. (OAIC)

17. Your privacy rights

Depending on your location and applicable laws, you may have rights to:

• request access to your personal information
• request correction of your personal information
• request deletion of your personal information
• object to certain processing
• withdraw consent where processing is based on consent
• unsubscribe from marketing communications
• make a privacy complaint

We will respond to privacy requests in accordance with applicable laws.

18. Children’s privacy

This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us so we can take appropriate steps.

If this website targets children, schools, childcare, youth services or minors, this section should be reviewed carefully and customised.

19. Links to other websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, security, content or policies of third-party websites. You should review the privacy policy of any external website you visit.

20. Data breach response

If we become aware of a data breach involving personal information, we will take reasonable steps to contain, assess and respond to the breach.

Where required by law, we may notify affected individuals and relevant authorities.

The OAIC explains that a data breach may involve personal information being lost, accessed without authorisation, or disclosed without authorisation. (OAIC)

21. Complaints

If you have a concern about how we handle your personal information, please contact us first so we can try to resolve the issue.

You can contact us at:

Email:
Phone:
Address:

If you are not satisfied with our response, you may be able to contact the relevant privacy regulator in your jurisdiction.

For Australian privacy matters, you may contact the Office of the Australian Information Commissioner.

22. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The updated version will be posted on this page with a revised “Last updated” date.

Your continued use of the website after changes are published means you accept the updated Privacy Policy.

23. Contact us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Business name:
Legal entity:
Website:
Website URL: https://devbuild-jul-26.strategicmp.com.au/
Email:
Phone:
Address: